Still the same work, from a basement to Baseline Road
We started in a basement in 2002. Twenty-four years later there are twenty-two of us on Baseline Road, and the work hasn’t changed — helping the people who design buildings get the light right.
Flux is a manufacturer’s agent. We represent more than ninety lighting, controls and shading lines across Eastern Ontario and Western Quebec, and we sit on the design side of the table: we’re who an architect, an interior designer or an electrical engineer calls when the ceiling plan is still a sketch and the lighting budget is still a guess.
What that actually means
Being an agent, a manufacturer’s representative, isn’t the same as being a dealer or a distributor, and the difference matters to the people who work with us.
We don’t sell you a box. We help you specify a building. We’re in it before there is a purchase order, and still on it at the end — through submittals, approvals and site visits, until the room is lit the way it was drawn. The thinking is ours, and it starts long before anyone orders anything.
We’ll write the lighting specification for you.
The practical upside for the design team: bring us in early and the lighting budget stops being a surprise at tender.
How a Flux project runs
Six departments, not one desk. Each owns a part of the job, so your file never waits on one person being free.
- Sales: your point of contact, split by who you are. Architects and interior designers, electrical engineers, general and electrical contractors, and electrical distributors and dealers each have someone whose whole job is that relationship.
- Technical Applications and Field Support: the engine room. Photometric calculations are run in-house by our own technical staff, along with control-system design and commissioning. Field support starts before the fixtures do: pre-wire visits with the electrical contractor, and a site walk ahead of installation when a fixture is complicated enough to cause trouble later. If something on site isn’t behaving, someone comes out.
- Quotations: budget pricing, alternates and approved-equal packages. Real spec work gets priority in the queue.
- Projects: submittals, approvals, purchase orders, lead times and delivery coordination. The part nobody thanks you for and everybody notices when it goes wrong.
- Marketing and Sales Support: product training and lunch-and-learns, delivered at your office or ours.
- Accounting: the invoicing and paperwork that keeps a job from stalling over an administrative detail.
You get a team, not a rep. If your project coordinator is away, the file doesn’t stop.
Controls is where we’re different
A room with the right fixtures and the wrong controls is still the wrong room.
Controls are at the core of our business, and they’re the reason we’re in the room at design development rather than at tender. We design the control system alongside the photometric calculations that drive it — so the sequence of operation, the fixture selection and the light levels are one decision, not three. The most recent example: at HISTORY Ottawa we designed, programmed and commissioned a Lutron Athena system running architectural white light, colour-changing elements and emergency lighting through a single interface.
If the controls scope on your project is still open, that’s the moment to call us.
Where a mock-up makes the choice obvious
Our Baseline Road showroom is open by appointment, and it earns its keep. It’s where a finish swatch stops being a swatch, where a client sees the difference between 3500K and 4000K on their own material sample, and where a mock-up shows everyone the same thing at the same time.
Book time and bring your samples. We’ll set it up.
Why the same person is still on your file
Twenty-two people, and most of them have been here a long time.
We work at being somewhere people want to stay. A group retirement savings plan with a company match. Summer hours, so Friday afternoons in July belong to you. An annual golf tournament, a Christmas party, a volleyball team that takes the tournament rather more seriously than the standings justify, and whatever else someone talks the office into that year.
None of that is why you work with us. But it’s why the same person is still on your file three years later, and why someone picks it up without being asked when they’re away. Low turnover is a service feature.
All three still carry accounts
Jeff Fitch
Co-founder
Mara Klammrodt
Principal
Francis Hodgson
Principal
Where we work
We work across commercial, government, institutional, education, healthcare, hospitality and retail projects in Ottawa, Gatineau and across Eastern Ontario and Western Quebec.
Associations we belong to
We belong to the bodies whose practices we design to, and to the local associations our clients build through.
Greater Ottawa Home Builders’ Association (GOHBA)
Our anchor membership on the residential side — and it carries OHBA and CHBA with it.
Illuminating Engineering Society (IES)
The body whose recommended practices our photometric work is designed to. We support the Ottawa Section as well.
The National Electrical Manufacturers Representatives Association — the trade body for the work Flux actually does.
The Building Owners and Managers Association — the people who operate the buildings after we’ve lit them.
Associations we support
We also support the professional associations the people we work with practise under.
- Association of Registered Interior Designers of Ontario (ARIDO)
- Ottawa Regional Society of Architects (ORSA)
- Corporation des Maîtres Électriciens du Québec (CMEQ) — Outaouais section.
Common questions
What territory does Flux Lighting cover?
Eastern Ontario and Western Quebec, centred on Ottawa, Gatineau and Kingston. Within that territory we work across commercial, government, institutional, education, healthcare, hospitality and retail projects.
Who does Flux Lighting work with?
Architects, interior designers and electrical engineers on the design side, and electrical contractors and building owners on the delivery side. Most projects reach us through the designer or the engineer, and we stay on the file through to commissioning.
Tell us what the building has to do
Call 613-592-9948, email info@fluxlighting.ca, or book an hour in the showroom. If the project has a residential component, our residential side has its own site.
Get in touchRelated: What we do · The showroom · Meet the team · All the lines we represent